Before proceeding with any of the steps in the software, make sure your mount is facing north just enough so that Polaris shows up in the camera's field of view. Polaris will easily be the brightest star on the screen.
You shouldn't have to focus the camera, it is pre-focused at the factory. Also, if it is not dark enough outside, the screen will appear white. As the sky darkens, the screen will slow begin to darken (it may look like dark smudges appearing on your screen) and then the stars will begin to appear.
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